Located in the Mentor, Ohio headquarters of Avery Dennison’s Label and Graphic Materials Division, the I.Lab is a showcase for the company’s Smartrac RFID technology. It provides opportunities for customers to interact with RFID-enabled products and experience first-hand what the technology can do.
The I.Lab is part of the customer experience center which consists of two spaces: the lab itself and a customer meeting area connected through a 12-footwide bank of glass with two sliding doors. This glass was initially intended to allow a seamless light flow between the spaces. In practice, however, the transparency of the glass prevented both spaces from being used simultaneously, as a group in one area could be a distraction to a group in the other.